Major incident

Flowroute: Inbound Toll Free Call Failures

Jul 27, 2026, 14:22 UTC

started

15:51 UTC

resolved

1 h 29 min

duration

Affected: Inbound Voice

Current status of Flowroute: Operational — live Flowroute status

Timeline

Jul 27, 2026, 14:22 UTC
investigating
We are currently investigating reports of failures on inbound toll free calls.
Jul 27, 2026, 14:40 UTC
identified
The issue has been identified and a fix is being implemented.
Jul 27, 2026, 14:42 UTC
monitoring
A fix has been implemented and our initial testing is showing it is fixed. We are continuing to monitor the results.
Jul 27, 2026, 15:51 UTC
resolved
This incident has been resolved.

Updates as published by Flowroute (original).

This was part of a wider event: 20 services reported incidents within the hour.

AppsFlyer 15:08 UTC · Dashboards availability
Qualys 14:25 UTC · Multiple Shared Platforms: Qualys PCI Account Creation Impacted [IM-12786]
WorkOS 14:10 UTC · Continued email delivery errors
Synthesia 14:08 UTC · Login Issues
OneIT 13:58 UTC · Minors.utk.edu Unavailable
Qualified 13:43 UTC · Service Disruption: Widget Load & User Login Issues