Major incident

WorkOS: Elevated Platform Errors

Affected: Dashboard, SSO, Admin Portal, Directory Sync, Audit Logs, AuthKit

Current status of WorkOS: Operational — live WorkOS status

Timeline

1. Jul 16, 2026, 08:26 UTC
   investigating
   We are seeing elevated error rates across our platform. Our team is investigating. We will share an update as soon as possible.
2. Jul 16, 2026, 09:25 UTC
   investigating
   We continue to investigate elevated error rates across our platform. We will share an update as soon as possible.
3. Jul 16, 2026, 09:58 UTC
   investigating
   We continue to investigate elevated error rates across our platform.
4. Jul 16, 2026, 10:11 UTC
   identified
   We've identified the cause of the elevated platform errors. We've implemented a fix and are seeing error rates decrease.
5. Jul 16, 2026, 10:30 UTC
   monitoring
   We have deployed the fix and we are now monitoring our systems to ensure the issue is resolved.
6. Jul 16, 2026, 10:44 UTC
   resolved
   This incident is resolved. We experienced elevated error rates and latencies between 8am and 10:10am UTC. We will deliver a full postmortem as soon as possible.
7. Jul 17, 2026, 23:51 UTC
   postmortem
   We’ve published a [post-mortem on the July 16 service disruption](https://workos.com/blog/service-disruption-on-july-16-2026) to our blog, detailing what happened and how we’re strengthening the resiliency of WorkOS products.

Updates as published by WorkOS (original).