Major incident

Scalapay: Elevated Errors

Jul 16, 2026, 08:31 UTC

started

10:03 UTC

resolved

1 h 32 min

duration

Affected: API, Customer Web Portal

Current status of Scalapay: Operational — live Scalapay status

Timeline

Jul 16, 2026, 08:31 UTC
investigating
We're experiencing an elevated level of errors and are currently looking into the issue.
Jul 16, 2026, 09:55 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Jul 16, 2026, 10:03 UTC
resolved
This incident has been resolved.

Updates as published by Scalapay (original).

This was part of a wider event: 42 services reported incidents within the hour.

Iterable 09:27 UTC · Iterable Application Issues in US Datacenter
Porter 09:25 UTC · Authentication issues
RevenueCat 09:13 UTC · Some users unable to login via single-sign-on (SSO)
Kameleoon 09:02 UTC · Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
MIT 09:00 UTC · Instructure
Rippling 09:00 UTC · Access denied
Poool 08:59 UTC · Engage Backend Issues
Plaid 08:48 UTC · Elevated dashboard.plaid.com error rates
Weglot 08:43 UTC · Issues affecting login with SAML
DataCamp 08:42 UTC · Loading issues across the platform
Ashby 08:40 UTC · Some SSO sign-ins may fail
Vercel 08:39 UTC · SAML Single Sign-On (SSO) errors
Blackboard 08:33 UTC · Blackboard SaaS LMS Outage - Global
FusionAuth 08:29 UTC · Investigating outage affecting multiple regions
Synthesia 08:27 UTC · Login Issues