Major incident

Synthesia: Login Issues

Jul 16, 2026, 08:27 UTC

started

10:24 UTC

resolved

1 h 57 min

duration

Affected: Editor

Current status of Synthesia: Operational — live Synthesia status

Timeline

Jul 16, 2026, 08:27 UTC
investigating
We're currently experiencing an issue where login is unsuccessful, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information. Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
Jul 16, 2026, 10:00 UTC
investigating
We are continuing to investigate the issue.
Jul 16, 2026, 10:24 UTC
resolved
This incident has been resolved. Thank you for your patience!

Updates as published by Synthesia (original).

This was part of a wider event: 42 services reported incidents within the hour.

Porter 09:25 UTC · Authentication issues
RevenueCat 09:13 UTC · Some users unable to login via single-sign-on (SSO)
Kameleoon 09:02 UTC · Intermittent Slowness and Instability on Kameleoon Platform (app.kameleoon.com)
MIT 09:00 UTC · Instructure
Rippling 09:00 UTC · Access denied
Poool 08:59 UTC · Engage Backend Issues
Plaid 08:48 UTC · Elevated dashboard.plaid.com error rates
Weglot 08:43 UTC · Issues affecting login with SAML
DataCamp 08:42 UTC · Loading issues across the platform
Ashby 08:40 UTC · Some SSO sign-ins may fail
Vercel 08:39 UTC · SAML Single Sign-On (SSO) errors
Blackboard 08:33 UTC · Blackboard SaaS LMS Outage - Global
Scalapay 08:31 UTC · Elevated Errors
FusionAuth 08:29 UTC · Investigating outage affecting multiple regions
WorkOS 08:26 UTC · Elevated Platform Errors