No impact incident

PRF: Network Outage - New Albany (SEI)

Affected: Wired, Wi-Fi, SEI

Current status of PRF: Operational — live PRF status

Timeline

1. Oct 7, 2026, 20:06 UTC
   investigating
   Network services to SEI are currently disrupted. We are working with our upstream provider to restore services. Service disruption includes PRF wifi, wired ports, and McClure Services customer connectivity in the New Albany location.
2. Oct 8, 2026, 12:39 UTC
   identified
   Network services to SEI (New Albany) remain disrupted. The issue lies at one of the upstream providers and PRF IT continues to work with our service partners to restore service. No estimate on when services will be restored.
3. Oct 9, 2026, 13:10 UTC
   resolved
   The upstream provider has repaired the link to the New Albany campus. Network service has been restored.

Updates as published by PRF (original).