Minor incident

Rippling: Issues using 1Password passkeys

Oct 7, 2026, 20:07 UTC
started
21:58 UTC
resolved October 8, 2026
25 h 51 min
duration

Current status of Rippling: Operational — live Rippling status

Timeline

  1. Oct 7, 2026, 20:07 UTC
    identified
    Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
  2. Oct 8, 2026, 18:50 UTC
    monitoring
    Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
  3. Oct 8, 2026, 21:58 UTC
    resolved
    This incident has been resolved.

Updates as published by Rippling (original).

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