No impact incident
Visualsoft: PHP Security Vulnerability
Oct 21, 2026, 16:35 UTC
started
08:18 UTC
resolved October 22, 2026
15 h 43 min
duration
Affected: Admin, Storefronts
Current status of Visualsoft: Operational — live Visualsoft status
Timeline
- Oct 21, 2026, 16:35 UTCinvestigatingSecurity update: protective measures in progress We are aware of the recently disclosed PHP security vulnerabilities and are applying patches as they become available. As a precaution, we are temporarily disabling certain functionality while we complete security updates and checks. Some services or features may be unavailable during this work. We will restore functionality once we are satisfied it is safe to do so and provide further updates as work progresses.
- Oct 22, 2026, 08:18 UTCresolvedThis incident has been resolved.
Updates as published by Visualsoft (original).
Other services with incidents at the same time
- Clever 17:35 UTC · Clever is updating our home page. Product login and usage is not impacted.
- ElevenLabs 17:30 UTC · Marketing website
- ElevenLabs 17:30 UTC · Inbound Twilio calls experiencing intermittent connection failures
- ElevenLabs 17:30 UTC · EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests
- ElevenLabs 17:30 UTC · Claude MCP connection not working
- ElevenLabs 17:30 UTC · EU Agents disruption in SIP calls
- ElevenLabs 17:30 UTC · [Isolated environments] Issue with voices on EU and India Residency environments
- ElevenLabs 17:30 UTC · Increased Rate of LLM Failure Errors on Agent Platform Calls
- ElevenLabs 17:30 UTC · Request failures with the V3 model
- ElevenLabs 17:30 UTC · Instant Voice Clone creation failures
- ElevenLabs 17:30 UTC · Elevated error rate for Eleven Multilingual v2 model
- ElevenLabs 17:30 UTC · Some TTS requests seeing increased latency
- ElevenLabs 17:30 UTC · Website authentication rejecting all frontend requests
- ElevenLabs 17:30 UTC · Some support request forms may be unavailable
- ElevenLabs 17:30 UTC · Website Slowness and API Request Latency
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