Visualsoft outage history and status
Is Visualsoft down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.11%
uptime, 90 days
2
incidents, 90 days
17 h 26 min
median time to fix
Oct 21, 2026
last incident
Visualsoft components
Platform
- Admin Operational
- Storefronts Operational
- Search Operational
- Checkout Operational
- Payments Operational
- Mobile Operational
- Multi-Channel Operational
- Data API Operational
Office Communications
- Email Operational
- Video Conferencing Operational
- Phone Line Operational
VSPay
- Payment API Operational
- Partner API Operational
- Payment JS Operational
- Dashboard Operational
Shopify Apps
- Seasonly Operational
- Wysh Operational
- QuiQR Codes Operational
- Cookease Operational
- Smart Alt Operational
Support System
- Support Web Portal Operational
- Support Email Requests Operational
- Support Management Portal Operational
- Network Operational
- Billing Operational
Visualsoft outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 21, 2026, 16:35 UTC | PHP Security Vulnerability Admin, Storefronts | No impact | 15 h 43 min |
| Jul 30, 2026, 19:14 UTC | Outage Admin, Seasonly, Storefronts, Wysh, QuiQR Codes, Cookease | Critical | 19 h 09 min |
| Apr 2, 2026, 15:50 UTC | Website Outages Admin, Storefronts | Major | 4 days 22 h |
| Mar 31, 2026, 08:42 UTC | Amazon Order Sync Delay Multi-Channel | No impact | 5 h 03 min |
| Mar 19, 2026, 07:59 UTC | Site Outage Admin, Storefronts | Major | 4 days 8 h |
| Dec 12, 2025, 10:55 UTC | Payment Problems Payment API | Major | 2 h 11 min |
| Nov 20, 2025, 14:38 UTC | Amazon Order Sync Issue Multi-Channel | Major | 25 h 17 min |
| Nov 18, 2025, 10:10 UTC | Visualsoft Phone Line Issue Phone Line | Major | 3 h 13 min |
| Nov 17, 2025, 18:14 UTC | Support Telephony Issues Phone Line | Major | 1 h 32 min |
| Jul 14, 2025, 12:08 UTC | Order/Product Indexing issue Admin, Storefronts | Critical | 26 min |
| Jun 20, 2025, 14:00 UTC | Outages Admin, Storefronts | Major | 2 h 17 min |
| Jun 19, 2025, 10:19 UTC | eBay Category Issue Multi-Channel | Major | 19 min |
| Feb 6, 2025, 11:31 UTC | Amazon Integration Issue Multi-Channel | Critical | 20 days 2 h |
| Dec 9, 2024, 11:54 UTC | Visualsoft House - WiFi Network Issues Network | Minor | 58 min |
| Nov 21, 2024, 12:21 UTC | PayPal Payment Issue Checkout | Major | 1 h 23 min |
| Nov 4, 2024, 09:00 UTC | Incoming Phonecalls Degraded Service Phone Line | Minor | 1 h 05 min |
| Oct 11, 2024, 06:59 UTC | Visualsoft House Power Outage Network | Major | 3 h 04 min |
| Jul 18, 2024, 10:25 UTC | Checkout Errors Payment API | Minor | 18 min |
| May 29, 2024, 14:17 UTC | PayPal Payment Disruption Payments | No impact | 16 h 38 min |
| May 24, 2024, 10:44 UTC | Bulk Product Management Admin | Minor | 5 days 4 h |
| May 21, 2024, 22:27 UTC | Downtime reported Admin, Storefronts | Major | 42 h 30 min |
| May 18, 2024, 07:27 UTC | Website Downtime Admin, Storefronts | Major | 27 h 29 min |
| Apr 25, 2024, 07:06 UTC | Orders Not Showing in VS Admin Admin | Minor | 2 h 56 min |
| Apr 5, 2024, 12:19 UTC | Intermittent Issues with Incoming Calls Phone Line | Minor | 2 days 4 h |
| Jan 18, 2024, 08:14 UTC | Intermittent Issues - Support Ticket System Support Web Portal | Major | 4 h 44 min |
51 incidents in our archive since February 14, 2022.
When and where Visualsoft fails
By weekday
Most incidents start on Thu.
- Mon8
- Tue9
- Wed6
- Thu17
- Fri10
- Sat1
- Sun0
Most affected, last 12 months
- Admin4
- Storefronts4
- Multi-Channel2
- Phone Line2
- Cookease1
- Payment API1
- QuiQR Codes1
- Seasonly1
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FAQ
- Is Visualsoft down right now?
- At our last check Visualsoft's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Visualsoft go down?
- Visualsoft reported 2 incidents in the last 90 days (1 major or critical), with 1,149 minutes of major outage: 99.11% uptime.
- When was the last Visualsoft outage?
- The latest reported incident started on Oct 21, 2026, 16:35 UTC: "PHP Security Vulnerability", resolved after 15 h 43 min.
- How long do Visualsoft outages last?
- Half of Visualsoft's incidents in the last 90 days were resolved within 17 h 26 min.
Source: Visualsoft official status page · RSS of Visualsoft incidents · status badge for your site