Major incident

Visualsoft: Website Outages

Affected: Admin, Storefronts

Current status of Visualsoft: Operational — live Visualsoft status

Timeline

1. Apr 2, 2026, 15:50 UTC
   identified
   We are aware of a problem impacting some websites - we are looking into this urgently and will have an update as soon as we can.
2. Apr 2, 2026, 17:04 UTC
   monitoring
   All sites are now up and operational but we will leave this status as monitoring
3. Apr 7, 2026, 14:47 UTC
   resolved
   As per our message 4 days ago, all sites and admins have remained operational as normal and we are now resolving this incident.

Updates as published by Visualsoft (original).