Major incident

USG Services: GeorgiaBEST Managed Services Issue Reported - Valdosta State University

Affected: Valdosta State University

Current status of USG Services: Operational — live USG Services status

Timeline

1. Aug 12, 2026, 17:01 UTC
   investigating
   Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting to Banner. Additional information will be posted here when the issues are confirmed. Components affected - GeorgiaBEST Banner Managed Services (Valdosta State University)
2. Aug 12, 2026, 17:39 UTC
   monitoring
   Information Technology Services (ITS) has restored full functionality of GeorgiaBEST Managed Services at Valdosta State University. We will continue to monitor this system for stability. If you are still experiencing issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.
3. Aug 14, 2026, 12:34 UTC
   resolved
   Information Technology Services (ITS) has confirmed that GeorgiaBEST Managed Services at Valdosta State University is functioning normally at this time. In the event that you experience any further issues with GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.

Updates as published by USG Services (original).