Major incident

ITS Network & Systems: DES Shopping Cart (Enrollment) Offline

Aug 12, 2026, 17:12 UTC
started
23:30 UTC
resolved August 14, 2026
2 days 6 h
duration

Affected: Academic Services

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

  1. Aug 12, 2026, 17:12 UTC
    investigating
    ITS has noticed problems with DES Enrollment. Students are still able to login to claim their accounts. We are investigating issues and will provide further updates. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
  2. Aug 14, 2026, 22:35 UTC
    monitoring
    ITS has implemented a fix for the issues with DES Enrollment. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
  3. Aug 14, 2026, 23:30 UTC
    resolved
    This incident has been resolved.

Updates as published by ITS Network & Systems (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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