Major incident

ITS Network & Systems: TracCloud is down

Affected: Academic Services

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

1. Aug 12, 2026, 17:14 UTC
   investigating
   ITS has noticed problems with TracCloud. We are investigating issues with TracCloud and will provide further updates. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
2. Aug 12, 2026, 20:01 UTC
   monitoring
   ITS has confirmed that TracCloud is back up. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
3. Aug 12, 2026, 22:58 UTC
   resolved
   This incident has been resolved.

Updates as published by ITS Network & Systems (original).