Critical incident

USG Services: GeorgiaBEST Managed Services Issue Reported - Atlanta Metropolitan State College

Apr 7, 2026, 17:51 UTC
started
14:07 UTC
resolved April 8, 2026
20 h 16 min
duration

Affected: Atlanta Metropolitan State College

Current status of USG Services: Operational — live USG Services status

Timeline

  1. Apr 7, 2026, 17:51 UTC
    investigating
    Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed. Sites Affected: Atlanta Metropolitan State College
  2. Apr 8, 2026, 14:07 UTC
    resolved
    Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services at Atlanta Metropolitan State College. The system should continue operating normally. In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.

Updates as published by USG Services (original).

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