Major incident

Invoca: Inbound calls

Affected: Call Routing

Current status of Invoca: Operational — live Invoca status

Timeline

1. Apr 7, 2026, 18:45 UTC
   identified
   We are currently investigating an issue impacting a large portion of inbound calls, which began at approximately 11:08 AM PST. The root cause has been identified, and our engineering team is actively implementing a fix. We will provide further updates as they become available.
2. Apr 7, 2026, 18:50 UTC
   resolved
   This issue was mitigated at 11:41 am PST. Calls are routing as expected and our engineering team continues to monitor.

Updates as published by Invoca (original).