Minor incident

University of Waterloo: AVD Environment Resource Issue - Degradation

Oct 23, 2026, 01:51 UTC

started

14:07 UTC

resolved

12 h 16 min

duration

Affected: Virtual Infrastructure

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

Oct 23, 2026, 01:51 UTC
investigating
The AVD environment is currently running with limited resources, with only six sessions available. This is due to Microsoft's failure to allocate the NV12adsV710v5 VM size in East US, Zone 2. An emergency support ticket has been submitted to Microsoft, and we are awaiting their response.
Oct 23, 2026, 14:07 UTC
resolved
The AVD environment is currently running with limited resources, with only six sessions available. This is due to Microsoft's failure to allocate the NV12adsV710v5 VM size in East US, Zone 2. An emergency support ticket has been submitted to Microsoft, and we are awaiting their response.

Updates as published by University of Waterloo (original).

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