Critical incident

University of Waterloo: Wireless network interruption - Outage

Sep 22, 2026, 11:55 UTC

started

12:45 UTC

resolved

51 min

duration

Affected: Wireless Network

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

Sep 22, 2026, 11:55 UTC
investigating
IST is investigating a wireless interruption. Some wireless networks are not showing in the available network list. The full scope of the issue is not known at this time. More information will be shared as it becomes available.
Sep 22, 2026, 12:45 UTC
resolved
The wireless outage was determined to be campus-wide. A fresh configuration push resolved the problem. IST is in contact with the vendor to determine the root cause.

Updates as published by University of Waterloo (original).

This was part of a wider event: 20 services reported incidents within the hour.

Cornerstone 12:20 UTC · 504 timeout gateway error on Reporting 2.0 (US Swimlanes 1,2 and 5)
Deepgram 12:10 UTC · Aura-2 TTS Elevated Error Rates for English Voices
Fasthosts 11:54 UTC · Support Hotline cannot be reached
Ledger 11:48 UTC · Cosmos (ATOM) Mainnet Service Disruption
Ivanti Cloud 11:43 UTC · Ivanti Neurons for MDM Global Lookup Service unavailable - 2021473
Oracle NetSuite Service 11:41 UTC · NetSuite SuiteProjects Pro | US Ashburn S
ControlUp 11:33 UTC · Logins failing - Network Problem error
Tiendanube AR 11:23 UTC · Interrupción total identificada - Todos los Servicios