Minor incident

UM IT Systems: MU Connect

Oct 21, 2026, 15:54 UTC
started
20:47 UTC
resolved
4 h 53 min
duration

Affected: MU Connect

Current status of UM IT Systems: Operational — live UM IT Systems status

Timeline

  1. Oct 21, 2026, 15:54 UTC
    identified
    The MU Connect system is currently experiencing issues related to blank loading screens, "500 Internal Server Error" messages, page timeouts, waiting room check ins, and more. This is a vendor-wide issue, and technicians are actively working to resolve it. The estimated time to resolution is unknown.
  2. Oct 21, 2026, 20:47 UTC
    resolved
    This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.

Updates as published by UM IT Systems (original).

Other services with incidents at the same time

This was part of a wider event: 109 services reported incidents within the hour.

More UM IT Systems incidents