Minor incident

Twilio: Notification Logs Unavailable in Console

Nov 6, 2026, 05:33 UTC
started
07:08 UTC
resolved
1 h 35 min
duration

Affected: Notify

Current status of Twilio: Minor issues — live Twilio status

Timeline

  1. Nov 6, 2026, 05:33 UTC
    investigating
    Our monitoring systems have detected a potential issue with notification delivery logs failing to populate new data since ~04:25 UTC. Our engineers have been alerted and are investigating. We will share an update in 1 hour or as soon as more information becomes available.
  2. Nov 6, 2026, 06:12 UTC
    monitoring
    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.
  3. Nov 6, 2026, 06:15 UTC
    monitoring
    Our engineers have mitigated the issue and are monitoring system performance. Notification delivery logs in Console are returning to normal, and new records are appearing again for affected services. We will provide another update in 1 hours or as soon as more information becomes available.
  4. Nov 6, 2026, 07:08 UTC
    resolved
    The issue affecting notification delivery logs has been fully resolved. Console logs have returned to normal operations.

Updates as published by Twilio (original).

Other services with incidents at the same time

This was part of a wider event: 37 services reported incidents within the hour.

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