No impact incident

Twilio: On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console

Oct 16, 2026, 23:47 UTC

started

23:58 UTC

resolved

11 min

duration

Current status of Twilio: Minor issues — live Twilio status

Timeline

Oct 16, 2026, 23:47 UTC
investigating
Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Oct 16, 2026, 23:58 UTC
resolved
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

Updates as published by Twilio (original).

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