Major incident

1Password: High error rate on 1Password.com

Oct 16, 2026, 23:45 UTC

started

19:48 UTC

resolved October 20, 2026

3 days 20 h

duration

Affected: Admin console

Current status of 1Password: Operational — live 1Password status

Timeline

Oct 16, 2026, 23:45 UTC
investigating
We are currently investigating this issue.
Oct 17, 2026, 00:34 UTC
investigating
We are seeing some improvements to affected services but are continuing to investigate the issue.
Oct 17, 2026, 03:13 UTC
monitoring
A fix has been deployed and we are monitoring the results.
Oct 19, 2026, 20:12 UTC
monitoring
The deployed fix mitigated the issue causing increased error rates for users. We continue to monitor our services while we implement a permanent fix.
Oct 20, 2026, 19:48 UTC
resolved
This incident has been resolved.

Updates as published by 1Password (original).

Worldpay 00:05 UTC · INC0692392 There was an increase in Mastercard payout processing failures on the Worldwide Payment Gateway platform.
Helpshift 23:54 UTC · HS Dashboard FAQ's Section – Service Degradation
Twilio 23:47 UTC · On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
Sage 22:49 UTC · Sage Expense Management - Partial Outage