Minor incident

Sage: Sage Expense Management - Partial Outage

Oct 16, 2026, 22:49 UTC

started

04:40 UTC

resolved October 17, 2026

5 h 52 min

duration

Affected: Sage Expense Management, Sage Expense Management

Current status of Sage: Minor issues — live Sage status

Timeline

Oct 16, 2026, 22:49 UTC
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Oct 16, 2026, 23:09 UTC
investigating
We identified an issue preventing customers using iOS mobile app in Asia Pacific and North America from creating and uploading assets. Android and Web Applications are not impacted. In the meantime, impacted customers are encouraged to use the web application. We are currently investigating.
Oct 17, 2026, 04:02 UTC
investigating
We are continuing to investigate the cause of the issue. In the meantime, impacted customers are encouraged to use the web application. We appreciate your patience as we work to resolve this issue.
Oct 17, 2026, 04:40 UTC
resolved
The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).

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