Minor incident

Tidio: Webhook events not being delivered

Oct 28, 2026, 20:08 UTC

started

22:02 UTC

resolved

1 h 54 min

duration

Affected: API

Current status of Tidio: Operational — live Tidio status

Timeline

Oct 28, 2026, 20:08 UTC
investigating
We are currently investigating this issue.
Oct 28, 2026, 22:02 UTC
resolved
This issue has been resolved, and webhook events are being delivered normally again. Events affected during the incident were delayed rather than lost, and they’ve now been processed. We’re sorry for the disruption this caused to your integrations and automations, and thank you for your patience while we worked on a fix.

Updates as published by Tidio (original).

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