No impact incident

BeatStars: Issue Accessing Purchased Downloads and Licenses

Oct 28, 2026, 20:26 UTC

started

00:45 UTC

resolved October 31, 2026

2 days 4 h

duration

Current status of BeatStars: Operational — live BeatStars status

Timeline

Oct 28, 2026, 20:26 UTC
investigating
We are investigating an issue where some buyers are temporarily unable to download purchased files (including MP3s, WAVs, track stems, and license PDFs) from the Marketplace and Pro Pages. When attempting to download, users may see an error stating: "This item is not available to download, the transaction is not complete."
Oct 31, 2026, 00:45 UTC
resolved
The issue affecting purchased downloads has been resolved. All impacted buyers can now successfully download their purchased content and licenses.

Updates as published by BeatStars.

This was part of a wider event: 119 services reported incidents within the hour.

Cursor 21:15 UTC · Multiple services degraded
Granola 21:09 UTC · Granola app services down
Cloudflare 21:01 UTC · Increased latency and error rate for R2 in ENAM
Telnyx 21:01 UTC · Telephony tokens 503s error
Veriff 20:47 UTC · Delayed decision for a subset of verification sessions
Loggly 20:35 UTC · Indexing Delay
dbt Cloud 20:34 UTC · Degraded performance across dbt platform
Cash App 20:26 UTC · Connection Issues
Linode 20:17 UTC · Service Issue - Block Storage (BR-GRU)
Iterable 20:16 UTC · Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends
Linear 20:12 UTC · Some Slack integrations have been unexpectedly archived
Fasthosts 20:10 UTC · WordPress security update 7.1.4: your websites are protected
Tidio 20:08 UTC · Webhook events not being delivered
Vimeo 19:57 UTC · Delays processing new video uploads
MoonPay 19:50 UTC · On/Off ramp delivery of some crypto assets is delayed