OutageDB

Tidio outage history and status

Is Tidio down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
0
incidents, 90 days
—
median time to fix
Jul 1, 2026
last incident

Tidio components

Tidio outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 1 incidents, 221 min of major outage 1 Dec Jan: 1 incidents, 29 min of major outage 1 Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 0 incidents, 0 min of major outage May Jun: 2 incidents, 221 min of major outage 2 Jun Jul: 1 incidents, 366 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 0 incidents, 0 min of major outage Sep Oct: 0 incidents, 0 min of major outage Oct
Tidio incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Jul 1, 2026, 07:02 UTC Issues with ticketing (emails)
Ticketing System
 Major 6 h 06 min
Jun 12, 2026, 14:45 UTC Outage of Meta business products
Web & Desktop application
 Major 3 h 41 min
Jun 4, 2026, 16:20 UTC Connectivity issues with Meta integrations
Web & Desktop application
 No impact 4 days 13 h
Apr 17, 2026, 16:07 UTC Connectivity issues for some users
Agent Dashboard, Web & Desktop application
 Minor 5 h 34 min
Apr 9, 2026, 14:35 UTC Degraded performance for some users
Web & Desktop application, API
 Minor 2 h 08 min
Jan 15, 2026, 07:18 UTC Connectivity issues for some users
Agent Dashboard, API
 Major 29 min
Dec 5, 2025, 09:05 UTC Connectivity issues for some users
Agent Dashboard, Chat widget, WebSocket
 Major 3 h 41 min
Nov 18, 2025, 11:38 UTC Connectivity issues for some users
Agent Dashboard, Chat widget, Lyro AI, Flows, Ticketing System, Web & Desktop application
 No impact 8 h 25 min
May 14, 2025, 19:30 UTC Help Desk issues - difficulties in sending tickets
API
 Major 2 h 41 min
Aug 26, 2024, 10:44 UTC Connectivity issues for some users
Chat widget, Web & Desktop application, API, WebSocket
 Major 3 h 12 min
Aug 26, 2024, 07:17 UTC Connectivity issues for some users
Chat widget, Web & Desktop application, API, WebSocket
 Major 1 h 48 min
Jan 7, 2024, 20:46 UTC Connectivity issues for some users
Web & Desktop application
 Minor 3 h 48 min
Oct 23, 2023, 11:34 UTC Issues with Emails sent via Tidio
Web & Desktop application
 Major 1 h 22 min
Nov 5, 2022, 21:27 UTC Connectivity issues for some users
Web & Desktop application
 Major 55 min
Oct 24, 2022, 14:17 UTC Connectivity issues for some users
Web & Desktop application
 Minor 55 min
Oct 24, 2022, 10:47 UTC Connectivity issues in the chat admin panel
Web & Desktop application, API
 Minor 1 h 22 min
Aug 20, 2022, 13:44 UTC Connectivity issues for some users
Chat widget, Web & Desktop application
 Major 33 min
Aug 17, 2022, 11:01 UTC Connectivity issues for some users
Web & Desktop application, WebSocket
 Minor 7 h 37 min
Aug 3, 2022, 16:18 UTC Connectivity issues for some users
API
 Critical 26 min
Jul 20, 2022, 15:39 UTC Connectivity issues for some users
API
 Critical 59 min
Jun 21, 2022, 06:53 UTC Connectivity issues for some users
Chat widget, Web & Desktop application
 Minor 1 h 32 min
Jun 9, 2022, 13:17 UTC Mailing issues for some users
Web & Desktop application
 Major 6 h 22 min
May 9, 2022, 09:58 UTC Connectivity issues for some users
Chat widget, Web & Desktop application, API, WebSocket
 Major 42 min
Apr 20, 2022, 09:50 UTC Connectivity issues for some users
Chat widget, Web & Desktop application, API, WebSocket
 Major 12 h 21 min
Apr 19, 2022, 14:34 UTC Connectivity issues for some users
Chat widget, Web & Desktop application, API, WebSocket
 Major 3 h 51 min

47 incidents in our archive since August 19, 2020.

When and where Tidio fails

By weekday

Most incidents start on Wed.

  • Mon9
  • Tue8
  • Wed15
  • Thu4
  • Fri6
  • Sat4
  • Sun1

Most affected, last 12 months

  • Web & Desktop application5
  • Agent Dashboard4
  • API3
  • Chat widget2
  • Ticketing System2
  • WebSocket2
  • Flows1
  • Lyro AI1

When Tidio went down with others

Other communication services

FAQ

Is Tidio down right now?
At our last check Tidio's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Tidio go down?
Tidio reported 0 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Tidio outage?
The latest reported incident started on Jul 1, 2026, 07:02 UTC: "Issues with ticketing (emails)", resolved after 6 h 06 min.

Source: Tidio official status page · RSS of Tidio incidents · status badge for your site