Minor incident

Iterable: Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends

Oct 28, 2026, 20:16 UTC
started
20:45 UTC
resolved
29 min
duration

Affected: Global Campaign Sends

Current status of Iterable: Operational — live Iterable status

Timeline

  1. Oct 28, 2026, 20:16 UTC
    identified
    Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.
  2. Oct 28, 2026, 20:45 UTC
    resolved
    Sparkpost is reporting that full functionality has been restored. All alerts in Iterable have resolved and we are no longer seeing customer impact.

Updates as published by Iterable (original).

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