Minor incident

SparkPost: Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Oct 28, 2026, 19:37 UTC
started
20:37 UTC
resolved
1 h 01 min
duration

Affected: SMTP Delivery - USA

Current status of SparkPost: Operational — live SparkPost status

Timeline

  1. Oct 28, 2026, 19:37 UTC
    investigating
    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
  2. Oct 28, 2026, 19:48 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Oct 28, 2026, 20:00 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  4. Oct 28, 2026, 20:03 UTC
    identified
    We are continuing to work on a fix for this issue.
  5. Oct 28, 2026, 20:37 UTC
    monitoring
    A fix was implemented and we are seeing sustained delivery recovery.
  6. Oct 28, 2026, 20:37 UTC
    resolved
    This incident has been resolved.

Updates as published by SparkPost (original).

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