Critical incident

Vimeo: Delays processing new video uploads

Oct 28, 2026, 19:57 UTC
started
21:45 UTC
resolved
1 h 48 min
duration

Affected: Upload

Current status of Vimeo: Operational — live Vimeo status

Timeline

  1. Oct 28, 2026, 19:57 UTC
    investigating
    We're investigating delays in processing newly uploaded videos. Uploads may stay in "Upload pending" or "Preparing optimization" longer than usual.
  2. Oct 28, 2026, 20:11 UTC
    identified
    The issue has been identified and a fix is being implemented.
  3. Oct 28, 2026, 20:59 UTC
    identified
    We've identified the cause of delayed video processing. Uploads are completing but taking longer than usual to finish processing, and some videos may show "Upload pending" or "Preparing optimization" for an extended time. A fix is in place and the backlog is clearing.
  4. Oct 28, 2026, 21:11 UTC
    monitoring
    Video processing has caught up and processing times are back to normal. Videos that were delayed have finished processing or will finish shortly. We're monitoring to make sure everything stays stable.
  5. Oct 28, 2026, 21:45 UTC
    resolved
    This incident has been resolved.

Updates as published by Vimeo (original).

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