Major incident

Thomson Reuters Legal: HighQ Hub Outage

Affected: APAC HighQ (Collaborate), CAN HighQ (Collaborate), EMEA HighQ (Collaborate), OFFSHORE HighQ (Collaborate), UAE HighQ (Collaborate), UK HighQ (Collaborate), USA HighQ (Collaborate)

Current status of Thomson Reuters Legal: Operational — live Thomson Reuters Legal status

Timeline

1. Jun 23, 2026, 19:44 UTC
   investigating
   We are currently investigating this issue.
2. Jun 23, 2026, 20:19 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Jun 23, 2026, 21:08 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Jun 24, 2026, 03:14 UTC
   resolved
   This incident has been resolved.

Updates as published by Thomson Reuters Legal (original).