Minor incident

TeamViewer: Degraded performance on US services

Oct 5, 2026, 09:27 UTC

started

11:51 UTC

resolved

2 h 24 min

duration

Affected: TeamViewer Services

Current status of TeamViewer: Minor issues — live TeamViewer status

Timeline

Oct 5, 2026, 09:27 UTC
investigating
We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing web.us.teamviewer.com.
Oct 5, 2026, 10:47 UTC
monitoring
We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.
Oct 5, 2026, 11:51 UTC
resolved
We fixed the issue and all our systems are back online and functional.

Updates as published by TeamViewer (original).

AssemblyAI 10:21 UTC · Increased processing times and errors for Universal-3.5 Pro on the EU async endpoint
ThousandEyes 09:57 UTC · Service degradation affecting ThousandEyes Platform Views
Deepgram 09:55 UTC · Elevated errors for Flux TTS
Sumo Logic 09:35 UTC · Problem with Cloud SIEM Processing in North America 2 (US2)
Aircall 09:32 UTC · Intermittent calls and SMS failures on a subset of French and Spanish numbers
Imperva 08:41 UTC · [INC-1152] IPv6 connectivity degradation across multiple PoPs
Buffer 08:40 UTC · Issue Publishing Video Posts to Substack
Infura 08:28 UTC · Blast Sepolia is experiencing a delay in processing new transactions.