Major incident

Synthesia: Synthesia Loading Issues

Jul 13, 2026, 15:56 UTC

started

16:42 UTC

resolved

46 min

duration

Affected: Editor, Video generation, Video Sharing, Public API

Current status of Synthesia: Operational — live Synthesia status

Timeline

Jul 13, 2026, 15:56 UTC
investigating
We're currently aware of an issue affecting Synthesia loading after login. Our engineering team are investigating now and we will provide updates as soon as we have more information.
Jul 13, 2026, 16:22 UTC
monitoring
A fix has been implemented and we are monitoring results.
Jul 13, 2026, 16:42 UTC
resolved
This incident has been resolved. Thank you for your patience!

Updates as published by Synthesia (original).

EBSCO 16:27 UTC · Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API ***
Arena 15:53 UTC · We are aware of an issue connecting with Arena (app.bom.com)
Bubble 15:41 UTC · We are experiencing load-balancer issues stopping connectivity to bubble.io
Airbrake 15:15 UTC · Metric graphs not loading