Major incident

Sonos: Sonos account - Adding Account Failure

Oct 6, 2026, 21:25 UTC

started

22:10 UTC

resolved

45 min

duration

Affected: Sonos Account

Current status of Sonos: Minor issues — live Sonos status

Timeline

Oct 6, 2026, 21:25 UTC
identified
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
Oct 6, 2026, 21:25 UTC
identified
We are continuing to work on a fix for this issue.
Oct 6, 2026, 21:26 UTC
identified
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
Oct 6, 2026, 22:10 UTC
resolved
This incident has been resolved.

Updates as published by Sonos (original).

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