Major incident

SU ITS: Issue with Blackboard Course Enrollments

Aug 24, 2026, 17:21 UTC
started
23:32 UTC
resolved
6 h 11 min
duration

Affected: Blackboard

Current status of SU ITS: Minor issues — live SU ITS status

Timeline

  1. Aug 24, 2026, 17:21 UTC
    identified
    ITS is aware of an issue with student enrollments in Blackboard courses — in some cases students are no longer appearing there. We are in the process of implementing a fix. Once the enrollment is restored all of the student data previously associated with their account will re-appear in the course.
  2. Aug 24, 2026, 19:07 UTC
    identified
    We are continuing to work on a fix for this issue.
  3. Aug 24, 2026, 23:32 UTC
    resolved
    Blackboard course enrollments have been restored as of 4:45 pm on Monday, August 24th.

Updates as published by SU ITS (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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