OutageDB

Minor incident

Sinch: Delivery Issue Brazil - Vivo

Oct 4, 2026, 06:09 UTC
started
12:16 UTC
resolved
6 h 07 min
duration

Affected: SMS - LATAM

Current status of Sinch: Operational — live Sinch status

Timeline

  1. Oct 4, 2026, 06:09 UTC
    investigating
    We are currently observing delivery issues in Brazil - Vivo Incident Start Time: 2026-10-04 04:10 UTC Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
  2. Oct 4, 2026, 08:03 UTC
    investigating
    We are continuing to investigate this issue.
  3. Oct 4, 2026, 11:29 UTC
    investigating
    We are continuing to investigate this issue.
  4. Oct 4, 2026, 12:16 UTC
    resolved
    This incident has been resolved. Incident Start Time: 2026-10-04 04:10 UTC Incident End Time: 2026-10-04 11:13 UTC

Updates as published by Sinch (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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