Minor incident

Worldpay: INC0675162 - We are aware of potential issues with a Third Party

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

1. Oct 4, 2026, 05:57 UTC
   investigating
   We are currently aware of a technical issue with Electronic Benefits Transfer (EBT) - Conduent that may be causing some Electronic Benefit Transfer (EBT) transactions to timeout. Technical resources are monitoring the issue and will provide updates as received.
2. Oct 4, 2026, 06:28 UTC
   identified
   We are continuing to experience a technical issue with Electronic Benefits Transfer (EBT) - Conduent that may be causing some Electronic Benefit Transfer (EBT) transactions to timeout. Conduent resources are working to resolve the issue as a matter of priority.
3. Oct 4, 2026, 07:57 UTC
   resolved
   The issue with Electronic Benefits Transfer (EBT) - Conduent was resolved without intervention from Worldpay technical teams. The service is now operating as expected. All Worldpay systems were operating normally throughout the duration of the incident. Worldpay will continue to monitor the environment for stability.

Updates as published by Worldpay (original).