Major incident
Granola: Granola app services down
Sep 4, 2026, 13:05 UTC
started
15:02 UTC
resolved
1 h 57 min
duration
Current status of Granola: Operational — live Granola status
Timeline
- Sep 4, 2026, 13:05 UTCinvestigatingWe're seeing reports of some Granola services not working - so far, we've seen reports of new logins failing and notes failing to generate, but we are continuing to investigate.
- Sep 4, 2026, 13:17 UTCmonitoringWe've auto-rolled back to a previous deployment and Granola services are operational again - apologies for any disruption.
- Sep 4, 2026, 15:02 UTCresolvedGranola services should now be up and running again - let us know at [[email protected]](mailto:[email protected]) if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.
Updates as published by Granola.
Other services with incidents at the same time
This was part of a wider event: 14 services reported incidents within the hour.
- Descript 13:53 UTC · Some Transcription requests are failing
- University of Waterloo 13:51 UTC · Ongoing network interruption at remote sites - Outage
- University of Waterloo 13:11 UTC · Network interruption at remote sites - Outage
- SimplePractice 12:45 UTC · Customers unable to create appointments
- Kaseya 12:43 UTC · Autotask - UK01 and UK02 Zones - Emails not being sent or received
- Register IT 12:35 UTC · Rallentamenti del servizio invio email
- GoTo 12:31 UTC · Emails not being delivered to customers
More Granola incidents
- October 21, 2026 Desktop app transcription and other functions failing for some users
- October 8, 2026 Granola MCP not connecting for Claude Code users
- October 8, 2026 Notes failing to load in Granola desktop app
- August 16, 2026 AI features in Granola are down
- August 13, 2026 Granola app services down
- August 3, 2026 Multilingual transcription on macOS and Windows is down