Major incident

Sauce Labs: 2026-October-30 Service Incident

Oct 30, 2026, 15:07 UTC

started

15:52 UTC

resolved

44 min

duration

Affected: US-West

Current status of Sauce Labs: Operational — live Sauce Labs status

Timeline

Oct 30, 2026, 15:07 UTC
investigating
We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we are actively monitoring the situation.
Oct 30, 2026, 15:52 UTC
resolved
Issues with authentication and slowness in US West data center have been resolved. All services are fully operational.

Updates as published by Sauce Labs (original).

This was part of a wider event: 13 services reported incidents within the hour.

Cielo 16:04 UTC · Indisponibilidade no pagamento de Qr Code Pix Cielo e PIX Bancos pelo parceiro Bradesco
Hostinger 16:02 UTC · Emergency Server US-1286 Maintenance
Oracle NetSuite Service 16:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NzIyMTI1MjExOTM5fQo=
HackerOne 15:59 UTC · Hai chat outage
Twilio 15:53 UTC · Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
Granicus System 15:34 UTC · Granicus Issue Notification: govService Oneview Dynamics
Axiom 15:28 UTC · Metrics Ingest on US-east-1
InterServer 15:28 UTC · kvm558 outage
SofaScore 15:27 UTC · Production errors
Doctolib 15:26 UTC · Patient Messaging degradation
Discord 15:23 UTC · Issues establishing voice calls
Mistral AI 15:11 UTC · Vibe Code Web and Vibe Work sessions may fail to start or resume
Instructure 15:09 UTC · Some users may experience slow page loads when using new quizzes.
Hostinger 15:05 UTC · Emergency Server US-1208 Maintenance
ThreatLocker 14:58 UTC · Unified Audit Delays