Major incident

HackerOne: Hai chat outage

Oct 30, 2026, 15:59 UTC

started

15:59 UTC

resolved

<1 min

duration

Affected: HackerOne Application, HackerOne API

Current status of HackerOne: Operational — live HackerOne status

Timeline

Oct 30, 2026, 15:59 UTC
resolved
All calls to Hai chat were failing between 14:30 and 15:43 UTC today, October 30th. The issue has been mitigated and Hai service has been restored.

Updates as published by HackerOne (original).

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Hostinger 16:26 UTC · Emergency Server BR-1549 Maintenance
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Cielo 16:04 UTC · Indisponibilidade no pagamento de Qr Code Pix Cielo e PIX Bancos pelo parceiro Bradesco
Hostinger 16:02 UTC · Emergency Server US-1286 Maintenance
Oracle NetSuite Service 16:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NzIyMTI1MjExOTM5fQo=
Twilio 15:53 UTC · Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
Granicus System 15:34 UTC · Granicus Issue Notification: govService Oneview Dynamics
Axiom 15:28 UTC · Metrics Ingest on US-east-1
InterServer 15:28 UTC · kvm558 outage
SofaScore 15:27 UTC · Production errors
Doctolib 15:26 UTC · Patient Messaging degradation
Discord 15:23 UTC · Issues establishing voice calls