Major incident

Sauce Labs: 2026-October-08 Service Incident

Oct 8, 2026, 16:48 UTC

started

18:50 UTC

resolved

2 h 02 min

duration

Affected: US-West, EU-Central, US-East

Current status of Sauce Labs: Operational — live Sauce Labs status

Timeline

Oct 8, 2026, 16:48 UTC
investigating
We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.
Oct 8, 2026, 16:52 UTC
investigating
We are continuing to investigate this issue.
Oct 8, 2026, 17:20 UTC
monitoring
The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.
Oct 8, 2026, 18:50 UTC
resolved
After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.

Updates as published by Sauce Labs (original).

This was part of a wider event: 15 services reported incidents within the hour.

BigCommerce 17:34 UTC · Storefront Search Issues
Blackboard 17:04 UTC · Platform Extensions v1 Applications
Cielo 16:47 UTC · Indisponibilidade parcial para o Banco Original nas transações do mundo físico e e-commerce - Bandeira Visa - Produto Débito
Circle 16:47 UTC · MW wallet paymaster temporarily unavailable
Bolt.new 16:45 UTC · Features → Prompting Degraded
Whatnot 16:43 UTC · Delayed Stripe payouts for sellers
Elastic Cloud (Public) 16:42 UTC · Delayed or Unavailable project operation in GCP us-central1
Canva 16:42 UTC · Some users may have issues using Canva
Frontline Education Public 16:38 UTC · Test Incident
Scaleway 16:35 UTC · [Support] Delays in ticket processing
Mixpanel 16:32 UTC · Temporary Data Ingestion Delay for US Projects
Scaleway 16:27 UTC · [Support] Call Handling Delays
Code42 Software 16:22 UTC · Delay in processing events
BrowserStack 16:22 UTC · Accessibility DevTools is facing issues
dbt Cloud 16:19 UTC · Run logs and artifacts missing for some runs (US Cell 3, GCP)