Major incident
Salesloft: MS Teams Calls Not Being Recorded
Oct 19, 2026, 16:09 UTC
started
18:19 UTC
resolved
2 h 09 min
duration
Current status of Salesloft: Operational — live Salesloft status
Timeline
- Oct 19, 2026, 16:09 UTCinvestigatingSome customers may be seeing problems with the Conversation Intelligence bot joining MS Teams calls, resulting in the call not being recorded. Our engineering team is actively investigating.
- Oct 19, 2026, 18:19 UTCresolvedWe have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.
Updates as published by Salesloft.
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More Salesloft incidents
- October 14, 2026 Certain users are unable to access Conversation Intelligence from within Salesloft/Clari
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