Major incident

Salesloft: MS Teams Calls Not Being Recorded

Oct 19, 2026, 16:09 UTC
started
18:19 UTC
resolved
2 h 09 min
duration

Current status of Salesloft: Operational — live Salesloft status

Timeline

  1. Oct 19, 2026, 16:09 UTC
    investigating
    Some customers may be seeing problems with the Conversation Intelligence bot joining MS Teams calls, resulting in the call not being recorded. Our engineering team is actively investigating.
  2. Oct 19, 2026, 18:19 UTC
    resolved
    We have confirmed the issue has been resolved for the impacted users. A summary of the incident will be posted within the next three US business days.

Updates as published by Salesloft.

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