Major incident

Salesloft: Drift users unable to see data once logged in the platform

Sep 28, 2026, 19:06 UTC
started
14:39 UTC
resolved September 29, 2026
19 h 33 min
duration

Current status of Salesloft: Operational — live Salesloft status

Timeline

  1. Sep 28, 2026, 19:06 UTC
    investigating
    Some customers may not seeing their data as conversations, playbooks once logged in the Drift platform. Our engineering team is actively investigating.
  2. Sep 28, 2026, 22:00 UTC
    monitoring
    Our engineering teams have resolved the issue and we are monitoring the fix.
  3. Sep 29, 2026, 14:39 UTC
    resolved
    We have confirmed the issue has been resolved for the impacted users.

Updates as published by Salesloft.

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This was part of a wider event: 51 services reported incidents within the hour.

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