Minor incident

Salesloft: Multiple teams experiencing call activity syncing issues to Salesforce

Current status of Salesloft: Operational — live Salesloft status

Timeline

1. Sep 29, 2026, 19:59 UTC
   investigating
   Reported issues started 10am PDT. Our engineering team is actively investigating.
2. Sep 29, 2026, 22:41 UTC
   investigating
   Our engineering team is still actively investigating.
3. Sep 29, 2026, 22:43 UTC
   identified
   Our engineering teams have identified the issue and are implementing a fix. Some teams on Salesloft may experience delayed call activity sync to Salesforce. The next status update will be after the fix has been applied.
4. Sep 30, 2026, 14:28 UTC
   monitoring
   Our engineering teams have resolved the issue and we are monitoring the fix for the remainder of the US business day (Sept 30).
5. Sep 30, 2026, 19:54 UTC
   resolved
   We have confirmed the issue has been resolved for the impacted users.
6. Oct 1, 2026, 21:58 UTC
   resolved
   Around 2026-09-29 17:00 UTC, some Saleloft customers began reporting that call activities were not syncing to Salesforce. Our investigation found that a large volume of traffic had slowed job processing, which delayed the sync of call activities to Salesforce. The backlog was fully processed at approximately 22:30 UTC, and call activity sync returned to normal latency performance. We are implementing changes and monitoring to prevent a similar backlog from occurring in the future.

Updates as published by Salesloft.