No impact incident

Kajabi: Kajabi Mobile App Showing an Error and Blank Screen

Oct 19, 2026, 15:38 UTC

started

00:33 UTC

resolved October 21, 2026

32 h 56 min

duration

Current status of Kajabi: Operational — live Kajabi status

Timeline

Oct 19, 2026, 15:38 UTC
monitoring
Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message. To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally. You can find the iOS App here: https://apps.apple.com/us/app/kajabi/id1485646310 You can find the Android App here: https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.
Oct 21, 2026, 00:33 UTC
resolved
This incident has been resolved.

Updates as published by Kajabi (original).

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