Minor incident

Runway: We've identified a problem and are working on a fix

Sep 29, 2026, 19:59 UTC

started

22:20 UTC

resolved

2 h 21 min

duration

Affected: App, Backend, Public API

Current status of Runway: Operational — live Runway status

Timeline

Sep 29, 2026, 19:59 UTC
investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Sep 29, 2026, 20:16 UTC
investigating
We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.
Sep 29, 2026, 22:20 UTC
resolved
This incident has now been resolved.

Updates as published by Runway (original).

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