Major incident

Procore Technologies: PDF viewing and generation — service disruption

Affected: Commitments, Meetings, Observations, RFIs, Submittals

Current status of Procore Technologies: Operational — live Procore Technologies status

Timeline

1. Aug 10, 2026, 20:40 UTC
   investigating
   Our engineering team is investigating issues with viewing and generating PDFs across multiple areas of the platform. We are actively working towards a solution. Additional updates will be provided as new information becomes available.
2. Aug 10, 2026, 21:01 UTC
   monitoring
   Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when viewing or generating PDFs. We are monitoring the situation to ensure a complete resolution. Additional updates will be provided as new information becomes available.
3. Aug 10, 2026, 23:29 UTC
   resolved
   The issue with reviewing or creating PDFs has been resolved.

Updates as published by Procore Technologies (original).