Major incident

Procore Technologies: PDF Generation Degradation

Affected: PDF Generation

Current status of Procore Technologies: Operational — live Procore Technologies status

Timeline

1. Jul 29, 2026, 20:44 UTC
   identified
   Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.
2. Jul 29, 2026, 20:56 UTC
   monitoring
   Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.
3. Jul 29, 2026, 21:19 UTC
   resolved
   Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.

Updates as published by Procore Technologies (original).