Minor incident

Yoto: Some Discover cards are failing to load

Current status of Yoto: Operational — live Yoto status

Timeline

1. Oct 1, 2026, 11:50 UTC
   investigating
   We are currently investigating an issue affecting some cards in the Discover tab of the app. Customers may not be able to open certain content. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
2. Oct 1, 2026, 11:59 UTC
   identified
   We have identified the root cause of the issue affecting the Discover tab on the app. Our team is actively working on a fix and will share updates as progress is made. We apologize for any inconvenience this may cause.
3. Oct 6, 2026, 15:54 UTC
   resolved
   The issue affecting the discover tab in the apps has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.

Updates as published by Yoto.