Major incident

Ping Identity: PingOne MFA service disruption

Apr 22, 2026, 15:16 UTC
started
16:31 UTC
resolved
1 h 15 min
duration

Affected: PingOne MFA API, PingOne MFA

Current status of Ping Identity: Under maintenance — live Ping Identity status

Timeline

  1. Apr 22, 2026, 15:16 UTC
    investigating
    We are currently investigating this issue.
  2. Apr 22, 2026, 16:01 UTC
    identified
    We have identified the cause of the impact, and have begun working towards a mitigation
  3. Apr 22, 2026, 16:01 UTC
    monitoring
    A fix has been implemented and we are monitoring post resolution
  4. Apr 22, 2026, 16:31 UTC
    resolved
    This incident has been resolved.

Updates as published by Ping Identity (original).

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