Major incident
Maze: Observers are unable to join moderated studies
Apr 22, 2026, 15:28 UTC
started
16:48 UTC
resolved
1 h 19 min
duration
Current status of Maze: Operational — live Maze status
Timeline
- Apr 22, 2026, 15:28 UTCinvestigatingWe're currently experiencing issues with observers unable to join moderated interview studies. Observers are met with a loading screen and the video stream does not start. We'll provide more updates as soon as possible.
- Apr 22, 2026, 16:10 UTCmonitoringWe've implemented a fix and observers should now be able to join moderated interview studies as expected. We'll continue to the monitor the issue.
- Apr 22, 2026, 16:48 UTCresolvedThe issue is now resolved. Observers should be able to join and access moderated interview studies as expected.
Updates as published by Maze.
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