Minor incident

Paysafe: Service Disruption - Moneris

Oct 9, 2026, 15:41 UTC
started
19:47 UTC
resolved October 13, 2026
4 days 4 h
duration

Affected: Moneris

Current status of Paysafe: Under maintenance — live Paysafe status

Timeline

  1. Oct 9, 2026, 15:41 UTC
    identified
    Please be advised that due to a technical issue, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on October 08th. The issue is being investigated with the highest priority. We apologize for the impact this has on your business. Thank you for your understanding. Reference ID: INC0324673
  2. Oct 12, 2026, 15:08 UTC
    identified
    Please be advised that, as the technical issue has not been fully resolved, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th. The issue continues to be investigated with the highest priority. We apologize for the continued inconvenience and appreciate your understanding.
  3. Oct 13, 2026, 16:40 UTC
    identified
    Please be advised that the technical issue has not been fully resolved and remains under investigation with the highest priority. As a result, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th. We apologize for the continued inconvenience and appreciate your understanding. We will share further updates as they become available.
  4. Oct 13, 2026, 19:47 UTC
    resolved
    The technical issue that caused the delay in funding for certain transactions processed on October 8th has been resolved. We apologize for the inconvenience this caused and appreciate your understanding. Reference ID: INC0324673

Updates as published by Paysafe (original).

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