Minor incident

Paysafe: Service Disruption - PagoEfectivo Wallet

Affected: PagoEfectivo Wallet

Current status of Paysafe: Under maintenance — live Paysafe status

Timeline

1. Oct 24, 2026, 04:11 UTC
   investigating
   We are investigating a potential issue with the PagoEfectivo Wallet Mobile App. iOS users may experience elevated errors and login failures. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0327044
2. Oct 24, 2026, 05:55 UTC
   investigating
   Our teams are still investigating, we will keep you informed on further progress. MIM Paysafe Reference ID:INC0327044
3. Oct 24, 2026, 06:59 UTC
   identified
   The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress. MIM Paysafe Reference ID:INC0327044
4. Oct 24, 2026, 09:00 UTC
   monitoring
   A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress. MIM Paysafe Reference ID:INC0327044
5. Oct 24, 2026, 10:01 UTC
   resolved
   The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0327044

Updates as published by Paysafe (original).